The module for tracking and monitoring
Network problem. Completed projects
will be handed to the ‘Operations
& Maintenance’ division
and will be monitored through TTS.
TTS will capture any redundancies
in the system either by an SMTP alarm
or reports done by customers. These
problems will be logged, analyzed
and escalated to relevant team members
for quick rectification. The anomalies
will be categorized according to their
severity in order to better route
of maintenance action. |
